How to use Orcaa for Spas & Wellness

Q: Can Orcaa schedule treatment rooms?

Yes. The Rooms module lets you schedule treatment rooms and resources, so a booking reserves both a therapist and a space and two therapists never double-book the same room.

Q: How do prepaid packages work for treatments?

Prepaid packages cover eligible treatments, and guests simply pay any uncovered extras at checkout. Packages partially cover multi-treatment visits, with one session drawn per visit.

A practical walkthrough for spa owners — set up therapists, treatments, and rooms, run memberships and classes, take appointments, get paid, and read your reports, all from one dashboard.

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The end-to-end walkthrough

In a spa, Orcaa speaks your language: Therapists, Guests, Treatments, and Appointments. Your spa ships with the richest default set: Bookings, Packages, Memberships, Classes, Rooms, and the Waiting Room.

1. Setup

Add your therapists with schedules, build your treatment catalog, and define your rooms so each booking reserves both a therapist and a space. Create membership tiers and any recurring group classes with capacity and a waitlist.

2. Daily use

Guests book treatments online or at reception. A 2:00 PM aromatherapy massage automatically holds Room 1 and the assigned therapist, while the Waiting Room seats early arrivals. Group classes fill up and auto-promote from the waitlist when a spot opens.

3. Money

Charge by card or wallet (Paymob), InstaPay, or cash. Members bill on their cycle, with trials, suspend and reactivate, and unlimited class access where configured. Prepaid packages cover eligible treatments and guests pay any uncovered extras. Apply coupons, gift vouchers, and loyalty points, then reconcile the cash drawer at close.

4. Reports

The owner dashboard surfaces revenue, top treatments, therapist performance, and top guests. Therapist commission is calculated automatically before salary generation and payout, with rating-to-salary tiers available.

Adding more modules

Every capability is an installable module. From Settings then Add-ons, spas commonly add Point of Sale and the Retail Storefront to sell oils, candles, and skincare in-house or online.

Built for wellness businesses

Room and resource scheduling

Each booking reserves a therapist and a space, so treatments never collide on the same room.

Memberships and trials

Bill guests on their cycle with trials, suspend and reactivate, and unlimited class access where configured.

Group classes and waitlists

Run yoga and meditation sessions with enrolment, waitlist auto-promotion, and instructor assignment.

Therapist pay and ratings

Per-treatment commission, daily-target bonuses, and rating-to-salary tiers keep payouts fair and motivating.

Frequently asked questions

Can Orcaa schedule treatment rooms?

Yes. The Rooms module schedules treatment rooms and resources, so a booking reserves both a therapist and a space and two therapists never double-book the same room.

Does Orcaa support memberships and group classes?

Yes. Both ship enabled. Memberships bill guests on their cycle with trials and unlimited class access, and group sessions run with enrolment and waitlist auto-promotion.

How do prepaid packages work for treatments?

Prepaid packages cover eligible treatments and guests pay any uncovered extras at checkout. Packages partially cover multi-treatment visits, with one session drawn per visit.

Can I sell oils and skincare in the spa?

Yes. Install Point of Sale and the Retail Storefront from Settings then Add-ons to sell oils, candles, and skincare in-house or online.

Is there a free trial?

Yes. Seven days of full feature access, with no credit card required.

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