Every tool you need to run your business, in one platform
Bookings, sales & POS, inventory, an online store, customers, invoices, team, marketing, reports, chat & calls, loyalty, business intelligence, and integrations, all in one place, from any device.
Booking & scheduling
24/7 online booking
Clients book from any device, at any time, without staff involvement.
A dedicated booking link
One custom link for social media or your website, directing clients straight to your booking page.
Double-booking prevention
The system automatically blocks scheduling conflicts before they occur.
SMS reminders
Automated reminders sent before each appointment to reduce no-shows.
Waitlist
When a slot is full, clients join the waitlist and are notified automatically when availability opens.
Customer management & CRM
A complete profile for every customer
All customer data in one place: name, phone, visit history, notes, outstanding balance, and lifetime value.
Follow-up tasks with an inbox
Create follow-up tasks for each customer with due dates, and see what needs doing today from a unified inbox, no customer slips through.
Organized notes log
Categorized notes you can pin and archive, building a complete picture of each customer over time.
Customer lifecycle stages
Set each customer's stage (lead, active, lapsed…) so you know who needs nurturing and who needs winning back.
Tags and customer segmentation
Add tags and split customers into segments, then send the right offers to each group.
Merge duplicate customers
Spot duplicate profiles and merge them into one record without losing any history.
Invoicing & POS
Professional invoices in seconds
Generate and send invoices in a single click, with no paperwork.
Built-in point of sale
Accept cash or card payments directly from the platform, without additional hardware.
Payment tracking
View paid and outstanding amounts at a glance, without manual reconciliation.
Online payment via Paymob and InstaPay
Let your customers pay online through Paymob (card/wallet), an InstaPay transfer with manual proof, or in cash.
Tax-inclusive VAT
VAT is calculated per service or product on a tax-inclusive basis, with a breakdown separating the taxable amount from the exempt one on every invoice.
Cash shifts and drawer reconciliation
Open and close a cash shift with a full drawer reconciliation that surfaces any variance and records a manager sign-off.
Outstanding payments and today's money ledger
Track every amount owed by customers, plus a daily ledger of every financial movement that answers "what happened financially today?"
Gift vouchers, coupons, and loyalty points
Sell gift vouchers with a balance, create discount coupons, and award loyalty points, all integrated with the point of sale.
Expense tracking
Record expenses to see actual net profit in real time.
Products, inventory & retail
Product catalog with variants
Sell physical products with size and color variants, each with its own price, barcode, and stock count.
Barcode scanning at the register
Scan items straight into the built-in POS for fast, accurate checkout, no manual lookups.
Live inventory tracking
Stock counts update automatically with every sale and restock, so what you see is what you have.
Low-stock alerts
Get notified before a product runs out, with reorder reminders to keep your shelves full.
Batch and expiry-date inventory
Track stock at the batch level with first-expired-first-out (FIFO), and a daily scan that warns you before any batch expires.
Internal-use consumption with no revenue
Log materials consumed while delivering a service (not sold) to deduct them from inventory without counting them as revenue.
Your own online store
Publish your catalog as a branded online store so customers browse and order beyond walk-in hours.
Staff management
Flexible work schedules
Build team schedules and see who's available and who's busy at a glance.
Working hours per staff member
Define each staff member's working hours and bookable availability.
Time-off management
Track leave requests and remaining days off for each staff member, all in one system.
Per-service and per-procedure commissions
An advanced commission engine with independent rates per service or procedure, calculating commission automatically on the work actually delivered.
Net-of-cost commission
For medical providers: profit sharing on the net value after deducting lab fees and materials, with a "calculate visiting doctor fees" breakdown.
Real-time daily-target bonus
Award a fixed bonus the moment a provider hits their daily target of services and products, with live progress toward the goal.
Rating-linked salary
A tier model that links a provider's average monthly rating to their salary, fairly incentivizing service quality.
Salary generation, approval, and payout
Generate, approve, and pay out monthly salaries inside the system, with a full record for each provider.
Time-off requests and attendance
Leave requests with approval and conflict detection, plus clock-in and clock-out attendance for each staff member.
Performance tracking
Clear reports on bookings, revenue, and ratings for each staff member.
Role-based permissions
Granular roles and permissions (RBAC) that define what each staff member can view or edit, with ready-made and custom roles.
Marketing & re-engagement
SMS campaigns
Send promotions and updates directly to your clients by text message.
Email campaigns
Deliver personalized email offers that drive additional bookings.
Automated birthday offers
Orcaa sends a tailored offer to each client on their birthday automatically.
Win-back sequences
When a client has not visited in a while, Orcaa sends an automated message to re-engage them.
Discount coupons
Create coupons and track who used them to measure their effectiveness.
Business partnerships and cross-promotion coupons
Team up with other businesses through cross-promotion coupons, with automatic detection of a partner's customers by phone-number match.
Time-limited promotions
Launch promotions with defined start and end dates to drive bookings.
Reports & analytics
Revenue reports
Daily, weekly, and monthly revenue breakdowns with full detail.
Booking analytics
Identify peak hours, most-requested services, and no-show rates.
Team performance
Compare team members to identify top performers and those who need support.
Automated daily summary
A daily activity report delivered automatically, without needing to request it.
Service profitability
Identify your most profitable services and those that need repositioning.
Clinical module(Included in all plans)
Structured clinical notes
Record organized clinical notes for every visit, accessible any time.
Electronic prescriptions
Issue prescriptions digitally and share them with patients in a clear, saved format.
Patient vitals
Record blood pressure, temperature, weight, and other indicators, with trend tracking over time.
Lab results
Link laboratory results directly to the patient record for immediate access.
Encrypted medical documents
Upload and store medical documents with encryption to safeguard patient privacy.
Legal module(Included in all plans)
Complete case files
Parties, documents, hearings, and case details organized in one structured record.
Automated conflict-of-interest screening
The system checks for conflicts automatically before accepting any new case.
Powers of attorney tracking
Track every power of attorney with alerts before expiration.
Court schedules with reminders
Record hearings and receive reminders in advance to prepare thoroughly.
Billable hours and fee calculation
Record time per case; the system calculates fees and generates invoices automatically.
Group classes & memberships
Recurring class schedules
Create recurring group class schedules with capacity limits per session.
Online self-enrollment
Members register for classes online without manual processing.
Attendance tracking
Record attendance per session and monitor member consistency over time.
Membership plans
Design monthly, quarterly, or annual plans that suit your business model.
Automatic renewals
Memberships renew automatically to maintain recurring revenue.
Customer portal
Self-service booking
Clients select the service and time, and book independently.
Booking history
Past and upcoming appointments are available to clients in their profile.
Post-visit reviews
Collect client feedback after each visit to continually refine your service.
Profile management
Clients update their own contact information, saving time for everyone.
Multi-branch management(Pro plan, 1 included, 5,000 EGP/year per additional)
Centralized branch management
Manage every location from one dashboard with independent access controls for each branch.
Consolidated or per-branch reports
View the overall picture or drill into each branch individually.
Branch-level permissions
Define precisely what each team member can access in each location.
Pay only for what you use
One branch is included in Pro. Need another? It's 5,000 EGP/year, prorated to your renewal date. Pay once via Paymob (or have your admin mark it paid) and the branch is live.
In-app chat & voice calls
Real-time messaging with team and clients
Built-in chat keeps every conversation in one place, no more switching between WhatsApp, email, and SMS to talk to your staff or customers.
Delivery and read receipts
See when each message was delivered and read, so nothing important falls through the cracks.
One-tap voice calls
Call any team member or client straight from the conversation. No phone numbers to dial, no other apps to install.
Typing and presence indicators
Know who's online and who's typing back, so you can respond at the right moment.
Image and file attachments
Share photos, documents, and files inline, useful for product photos, prescriptions, case files, and more.
Customer loyalty program
Points on every booking
Customers earn points automatically with every visit. You set how many points each currency unit is worth.
Flexible redemption rules
Decide point values, minimum redemption thresholds, and which services can be redeemed with points.
Customer-facing balance
Customers see their points balance in their portal, a strong reason to come back, earn, and redeem.
Auto-award on completion
The moment a booking is marked complete, points hit the customer's balance. No manual tracking required.
Birthday and milestone bonuses
Boost points on customer birthdays or after a set number of visits, small touches that build long-term loyalty.
Gigx, the Orcaa intelligence layer(Available from Plus)
Chat in plain language
Orcaa keeps the live context: invoices, customers, bookings, patient records, memberships and more. Ask Gigx in plain language and it turns that context into a clear answer or next step. Every plan includes the full Gigx experience, including Insights and reviewable actions.
Gigx executes work, with your approval
Create invoices, book appointments, register customers, or activate memberships with a plain-language request. Every sensitive action is a proposal you review, edit, and confirm with one tap.
Voice mode (coming soon)
Talking to Gigx hands-free is on the roadmap. We're polishing latency and accuracy to clinic-grade standards before turning it on. Every Orcaa customer gets it when it ships.
A powerful toolset
Gigx reaches into invoices, customers, bookings, patient records, prescriptions, memberships, business stats, legal cases, and the dental chart. Each industry exposes the right tools to Gigx.
Confirm before any change
The proposal-and-confirm pattern guarantees nothing sensitive gets created or modified without your permission. You see the proposal, review the details, and approve with one tap.
Industry-tailored intelligence
Clinics get clinical insights, salons get retention analytics, dental clinics get chart-aware tools, law firms get case-load metrics. Every industry has its own intelligence layer and toolset.
Marketing automation
Workflows that run themselves
Pick a trigger ("first booking completed") and an action ("send a thank-you message two days later"). Orcaa handles the rest.
Automatic customer segmentation
Customers who book frequently auto-tag as "VIP". Customers who go quiet move into "needs follow-up". No spreadsheets required.
Drip sequences
Send a series of messages spaced over days or weeks, without remembering to send each one manually.
Smart cancellation
If a customer you're trying to win back books on their own, the campaign stops automatically, so you never send a tone-deaf message.
Custom intake forms
Build the form you need
Text, multiple choice, file upload, dates. Set field order and conditional logic so the form only asks what's relevant.
Attach to a service or all bookings
Need a medical history form before a clinic's first visit, or a health waiver for the gym? Attach it to the right service.
Required vs. optional fields
Decide what must be filled before a booking is confirmed and what's just nice to have.
Submissions saved to client profile
Every completed form is stored in the customer's profile, ready to reference whenever you need it.
Integrations & developer tools
Webhooks for any event
Connect Orcaa to your CRM, accounting tool, or automation platform. The moment a booking or payment happens, your other systems know.
Booking widget for your website
Embed Orcaa's booking flow into your existing website with a small JavaScript snippet. Customers book without leaving your site.
Google & Outlook calendar sync
Orcaa appointments appear in Google Calendar or Outlook, and your personal events appear here, with conflict detection.
Accounting export
Send invoices and expenses to your accounting software automatically. No more double data entry.
Public booking page
Don't have a website yet? Orcaa gives you a ready-to-share booking page in your brand, perfect for social media or WhatsApp.
Dental chart(For dental clinics)
32-tooth chart with FDI notation
A full interactive chart showing the entire mouth, upper U1–U8 and lower L1–L8. Click any tooth to log a treatment or pull up its history.
Tooth-specific or arch-based treatments
Record a treatment on a single tooth precisely, or apply it to an entire arch (upper, lower, full mouth) for whitening and deep cleaning procedures.
Color-coded ADA procedure codes
Extractions, fillings, crowns, implants, root canals, whitening, cleaning, braces, bridges, sealants… every category has its own color and ADA code on the chart.
Tooth surface tracking
Occlusal, mesial, distal, buccal, lingual, cervical, mesio-buccal, disto-buccal, pinpoint exactly where the work was done, essential for insurance claims.
Per-treatment status and full patient history
Planned → in-progress → completed, with a complete timeline of every restoration, extraction, and procedure, including dates, surfaces, and ADA codes, in the patient file.
Dental lab case tracking
Track every crown, bridge, and denture sent to an outside lab: shade, material, agreed price, due dates with late alerts, remake rates per lab, and a monthly statement of pieces made and what you still owe.
Extras for specialized businesses
Gift vouchers
Sell gift cards with set balances. Your customers gift them to friends and family, and you grow your customer base.
Insurance claims (clinics)
Record patient insurance policies and track claims and outstanding amounts due from insurance providers.
Education module
Attendance tracking, completion certificates, room and classroom booking, and student progress monitoring, all in one place.
Multi-currency with exchange rates
Operating in more than one currency? Orcaa converts automatically using the rates you configure.
Secure document sharing
Send sensitive files (reports, contracts, invoices) to a specific client. Every open and download is logged.
Mobile experience & provider app
A mobile-first interface
Tables turn into cards automatically on mobile, with a bottom bar and long-press menus, a native-app feel.
A provider work app
Providers see their work in a single, direct flow (Now / Next / Done), with details that expand inside each card.
Right-click and long-press menus
The same row actions are available via right-click on desktop or a long-press on mobile, wherever an item has an action.
Interactive first-run tutorials
Game-style guided tours for owners and providers the first time each page opens, explaining how to use it step by step.
Notifications & real-time updates
Multi-channel notifications
Notifications by email, in-app, push, and SMS, for every important event, with per-user preferences.
Real-time updates
Updates reach you instantly over websockets, so you see a new booking or payment the moment it happens, no page refresh.
Live chat badge
A chat icon in the top bar with a live unread-message badge for every type of user.
AI insights and proactive suggestions
Gigx suggests proactive next steps based on your business data, and surfaces real-time insights on your dashboard.
Security & account
Two-factor authentication (2FA) and recovery codes
Enable two-factor authentication via an authenticator app with recovery codes, adding an extra layer of protection to your account.
Device sessions and log out everywhere
Review the devices connected to your account and log them all out with one tap when needed.
Sign in with Google
Fast, secure login with a Google account, with smart routing that returns you to your business subdomain.
Data export and erasure (GDPR)
Export or erase your data in line with privacy requirements, your data is yours, and we won't hold it hostage.
Trash, restore, and audit log
Delete items to a restorable trash, with a full audit log of every sensitive change.
Platform essentials & modules
Installable modules per business type
Every capability is an independent module you enable or disable from add-on settings, each industry starts with a sensible set, and you control the rest.
White-label subdomain
Get a booking link in your business's identity (orcaa.cloud/your-business), with your logo and look.
Elegant image viewer and avatar cropping
An Instagram-style image viewer for every image in the system, and an avatar-cropping tool everywhere.
Two-way Google Calendar sync
Orcaa appointments appear in Google Calendar and your personal events appear here, with automatic conflict prevention.
Evaluate the full platform free for 7 days
Complete access to every feature, with no credit card required.