Booking & scheduling

24/7 online booking

Clients book from any device, at any time, without staff involvement.

A dedicated booking link

One custom link for social media or your website, directing clients straight to your booking page.

Double-booking prevention

The system automatically blocks scheduling conflicts before they occur.

SMS and WhatsApp reminders

Automated reminders sent before each appointment to reduce no-shows.

Waitlist

When a slot is full, clients join the waitlist and are notified automatically when availability opens.

Client management

Complete client profiles

All client information in one place: contact details, visit history, preferences, and notes.

Full visit history

Review every past visit and service for any client, instantly.

Preferences and notes

Record each client's preferences to deliver a consistent, personalized experience.

Internal notes

Add private notes visible only to your team for each client record.

Client segmentation

Organize clients into groups and deliver the right message to the right audience.

Invoicing & POS

Professional invoices in seconds

Generate and send invoices in a single click, with no paperwork.

Built-in point of sale

Accept cash or card payments directly from the platform, without additional hardware.

Payment tracking

View paid and outstanding amounts at a glance, without manual reconciliation.

Online payments via Paymob

Enable clients to pay online through the Paymob gateway.

Expense tracking

Record expenses to see actual net profit in real time.

Staff management

Team schedules

Build staff schedules and view availability at a glance.

Individual working hours

Define each staff member's hours; the booking system adjusts automatically.

Time-off management

Track leave requests and remaining days off for the entire team in one system.

Automatic commissions

Commissions are calculated automatically based on services delivered.

Performance tracking

Review each team member's bookings, revenue, and ratings in one view.

Role-based access

Define exactly what each team member can view and edit within the system.

Marketing & re-engagement

SMS campaigns

Send promotions and updates directly to your clients by text message.

WhatsApp campaigns

Deliver personalized WhatsApp messages that drive additional bookings.

Automated birthday offers

Orcaa sends a tailored offer to each client on their birthday automatically.

Win-back sequences

When a client has not visited in a while, Orcaa sends an automated message to re-engage them.

Discount coupons

Create coupons and measure precisely who used them and the resulting revenue.

Time-limited promotions

Launch promotions with defined start and end dates to drive bookings.

Reports & analytics

Revenue reports

Daily, weekly, and monthly revenue breakdowns with full detail.

Booking analytics

Identify peak hours, most-requested services, and no-show rates.

Team performance

Compare team members to identify top performers and those who need support.

Automated daily summary

A daily activity report delivered automatically, without needing to request it.

Service profitability

Identify your most profitable services and those that need repositioning.

Clinical module(Max plan)

Structured clinical notes

Record organized clinical notes for every visit, accessible any time.

Electronic prescriptions

Issue prescriptions digitally and share them with patients in a clear, saved format.

Patient vitals

Record blood pressure, temperature, weight, and other indicators, with trend tracking over time.

Lab results

Link laboratory results directly to the patient record for immediate access.

Encrypted medical documents

Upload and store medical documents with encryption to safeguard patient privacy.

Legal module(Max plan)

Complete case files

Parties, documents, hearings, and case details organized in one structured record.

Automated conflict-of-interest screening

The system checks for conflicts automatically before accepting any new case.

Powers of attorney tracking

Track every power of attorney with alerts before expiration.

Court schedules with reminders

Record hearings and receive reminders in advance to prepare thoroughly.

Billable hours and fee calculation

Record time per case; the system calculates fees and generates invoices automatically.

Group classes & memberships

Recurring class schedules

Create recurring group class schedules with capacity limits per session.

Online self-enrollment

Members register for classes online without manual processing.

Attendance tracking

Record attendance per session and monitor member consistency over time.

Membership plans

Design monthly, quarterly, or annual plans that suit your business model.

Automatic renewals

Memberships renew automatically to maintain recurring revenue.

Customer portal

Self-service booking

Clients select the service and time, and book independently.

Booking history

Past and upcoming appointments are available to clients in their profile.

Post-visit reviews

Collect client feedback after each visit to continually refine your service.

Profile management

Clients update their own contact information, saving time for everyone.

Multi-branch management

Centralized branch management

Manage every location from one dashboard with independent access controls for each branch.

Consolidated or per-branch reports

View the overall picture or drill into each branch individually.

Branch-level permissions

Define precisely what each team member can access in each location.

In-app chat & voice calls

Real-time messaging with team and clients

Built-in chat keeps every conversation in one place — no more switching between WhatsApp, email, and SMS to talk to your staff or customers.

Delivery and read receipts

See when each message was delivered and read, so nothing important falls through the cracks.

One-tap voice calls

Call any team member or client straight from the conversation. No phone numbers to dial, no other apps to install.

Typing and presence indicators

Know who's online and who's typing back, so you can respond at the right moment.

Image and file attachments

Share photos, documents, and files inline — useful for product photos, prescriptions, case files, and more.

Customer loyalty program

Points on every booking

Customers earn points automatically with every visit. You set how many points each currency unit is worth.

Flexible redemption rules

Decide point values, minimum redemption thresholds, and which services can be redeemed with points.

Customer-facing balance

Customers see their points balance in their portal — a strong reason to come back, earn, and redeem.

Auto-award on completion

The moment a booking is marked complete, points hit the customer's balance. No manual tracking required.

Birthday and milestone bonuses

Boost points on customer birthdays or after a set number of visits — small touches that build long-term loyalty.

Gigx AI assistant(Available from Plus)

Chat in plain language

Ask Gigx in Arabic or English about your last invoice, customer balances, revenue insights, lab results, prescriptions, bookings, or legal cases. Plus gets a daily preview (read-only). Pro gets generous daily limits and deep analysis. Max gets the highest limits in the platform.

Gigx executes work, with your approval

(Pro and Max) Create invoices, book appointments, register customers, activate memberships — by typing in plain language. Every action comes as a proposal you confirm with one tap. No silent destructive actions.

Voice mode (coming soon)

Talking to Gigx hands-free is on the roadmap. We're polishing latency and accuracy to clinic-grade standards before turning it on. Max subscribers get it the day it ships.

A powerful toolset

Gigx reaches into invoices, customers, bookings, patient records, prescriptions, memberships, business stats, legal cases, and the dental chart. Each industry exposes the right tools to Gigx.

Confirm before any change

The proposal-and-confirm pattern guarantees nothing sensitive gets created or modified without your permission. You see the proposal, review the details, and approve with one tap.

Industry-tailored intelligence

Clinics get clinical insights, salons get retention analytics, dental clinics get chart-aware tools, law firms get case-load metrics. Every industry has its own intelligence layer and toolset.

Marketing automation

Workflows that run themselves

Pick a trigger ("first booking completed") and an action ("send a thank-you message two days later"). Orcaa handles the rest.

Automatic customer segmentation

Customers who book frequently auto-tag as "VIP". Customers who go quiet move into "needs follow-up". No spreadsheets required.

Drip sequences

Send a series of messages spaced over days or weeks, without remembering to send each one manually.

Smart cancellation

If a customer you're trying to win back books on their own, the campaign stops automatically — so you never send a tone-deaf message.

Custom intake forms

Build the form you need

Text, multiple choice, file upload, dates. Set field order and conditional logic so the form only asks what's relevant.

Attach to a service or all bookings

Need a medical history form before a clinic's first visit, or a health waiver for the gym? Attach it to the right service.

Required vs. optional fields

Decide what must be filled before a booking is confirmed and what's just nice to have.

Submissions saved to client profile

Every completed form is stored in the customer's profile, ready to reference whenever you need it.

Integrations & developer tools

Webhooks for any event

Connect Orcaa to your CRM, accounting tool, or automation platform. The moment a booking or payment happens, your other systems know.

Booking widget for your website

Embed Orcaa's booking flow into your existing website with a small JavaScript snippet. Customers book without leaving your site.

Google & Outlook calendar sync

Orcaa appointments appear in Google Calendar or Outlook, and your personal events appear here — with conflict detection.

Accounting export

Send invoices and expenses to your accounting software automatically. No more double data entry.

Public booking page

Don't have a website yet? Orcaa gives you a ready-to-share booking page in your brand, perfect for social media or WhatsApp.

Dental chart(For dental clinics)

32-tooth chart with FDI notation

A full interactive chart showing the entire mouth — upper U1–U8 and lower L1–L8. Click any tooth to log a treatment or pull up its history.

Tooth-specific or arch-based treatments

Record a treatment on a single tooth precisely, or apply it to an entire arch (upper, lower, full mouth) for whitening and deep cleaning procedures.

Color-coded ADA procedure codes

Extractions, fillings, crowns, implants, root canals, whitening, cleaning, braces, bridges, sealants… every category has its own color and ADA code on the chart.

Tooth surface tracking

Occlusal, mesial, distal, buccal, lingual, cervical, mesio-buccal, disto-buccal — pinpoint exactly where the work was done, essential for insurance claims.

Per-treatment status and full patient history

Planned → in-progress → completed, with a complete timeline of every restoration, extraction, and procedure — including dates, surfaces, and ADA codes — in the patient file.

Extras for specialized businesses

Gift vouchers

Sell gift cards with set balances. Your customers gift them to friends and family, and you grow your customer base.

Insurance claims (clinics)

Record patient insurance policies and track claims and outstanding amounts due from insurance providers.

Education module

Attendance tracking, completion certificates, room and classroom booking, and student progress monitoring — all in one place.

Multi-currency with exchange rates

Operating in more than one currency? Orcaa converts automatically using the rates you configure.

Secure document sharing

Send sensitive files (reports, contracts, invoices) to a specific client. Every open and download is logged.

Over 80 tools to run your business from a single platform