Frequently asked questions

Orcaa is a booking and management platform by Logix, designed for service-business owners — salons, clinics, gyms, law firms, and others. It brings everything you need into a single system: online booking, client profiles, invoicing, team management, marketing tools, and reports. The platform operates in both Arabic and English.

More than 8 service industries: beauty salons, medical clinics, gyms and fitness centers, law firms, spas and wellness centers, training centers, consulting practices, and any appointment-driven service business.

Yes. Orcaa was developed Arabic-first from the ground up, not translated. The dashboard runs in both Arabic and English with a single-click switch, and notifications and reminders to your clients are delivered in Arabic.

Yes. Orcaa is fully responsive across mobile devices and tablets, so you can manage your business from anywhere.

Orcaa was designed specifically for the Middle East market rather than localized afterward. It offers a native Arabic interface, Arabic-speaking support that understands your sector, local payment integration via Paymob, WhatsApp and SMS reminders, and industry-specific modules for clinics and law firms that competing tools do not provide.

Three plans starting at 375 EGP per month. Every plan includes a 7-day free trial with no credit card required. See the pricing page for full details.

Yes. Seven days of full feature access, with no credit card required. Registration takes under 60 seconds.

No. The free trial requires no payment information. We request billing details only when you decide to continue with a paid subscription.

At any time. Upgrades are prorated immediately, while downgrades take effect at the start of the next billing cycle. There is no long-term commitment.

Credit cards (Visa and Mastercard), online payments via Paymob, and bank transfer.

Yes. All data is encrypted in transit and at rest, with daily backups and periodic security reviews.

At any time. You can export all of your data in CSV and JSON formats. Your data belongs to you and is never held back.

Never. We do not sell, share, or monetize your data. This commitment is documented explicitly in our privacy policy.

Yes. Our support team will guide you through the migration step by step until everything is transferred. Contact us to begin the process.

Yes. Clients can book at any time through your branded booking link or the client portal. The process takes seconds and requires no app download.

Yes. Automated SMS and WhatsApp reminders are sent before every appointment, significantly reducing no-shows.

Yes. A single dashboard manages all branches, with consolidated reports and independent access controls per location.

Yes. Orcaa integrates with Paymob so you can accept online payments from clients seamlessly.

Via WhatsApp at +20 111 219 6172 or email at support@orcaa.cloud. A dedicated team responds promptly.

We provide full onboarding support from day one, including complimentary training for every new customer and a help center with step-by-step videos and articles.

Sunday through Thursday, 9:00 AM to 6:00 PM Cairo time. WhatsApp messages are prioritized for the fastest response.